Terms & Conditions



1. Introduction

Welcome to 308 Studio.

This website is owned and operated by Maikai Ltd trading as 308 Studio (“Company,” “we,” “our,” or “us”), a company registered in England and Wales, whose registered office is at Myrtle House, High Street, Henfield, BN5 9DA, United Kingdom.

Our company registration number is 07317502 and our VAT registration number is GB 995489831.

These Terms and Conditions govern your use of our web design and marketing services. By engaging our services, you agree to these terms in full.

2. Services Provided

We offer web design, development, digital marketing, SEO, PPC advertising, email marketing, and other related services as agreed upon with the client. The specific services and deliverables will be outlined in a separate agreement or proposal.

3. Project Scope & Changes

All projects will have a defined scope, timeline, and deliverables. Any requested changes or additions to the project scope may result in additional fees and extended deadlines. We will provide written confirmation of any agreed-upon changes.

4. Payment Terms

A deposit of 50% is required before project commencement..
The remaining balance is due upon completion or as specified in the project agreement.
If a client chooses to pause the project, an invoice will be issued for all completed work to date.
Late payments may incur additional charges or project delays.
Failure to make payments may result in service suspension..

5. Client Responsibilities

Clients must provide all necessary content, images, login credentials, and approvals in a timely manner. Delays in client response may affect the project timeline.

If the client fails to provide required content or feedback within 7 days, the project timeline may be extended or placed on hold.
If a project is on hold for more than 21 days due to client inaction, additional restart fees may apply.
The client is responsible for ensuring that all materials provided comply with legal and copyright regulations.
If the client requires significant revisions outside the agreed scope, additional fees and timeline adjustments may be necessary.
Failure to provide timely feedback may result in delays in project completion, and we are not liable for any impact this may have on the client’s business.

6. Revisions and Approval

Clients are entitled to a set number of revisions, as agreed in the project proposal.
Additional revisions beyond the agreed number may be subject to extra charges.
Final approval must be provided before the website or marketing materials go live.

7. Intellectual Property

We retain ownership of all designs, code, and intellectual property until full payment is received.
Clients will receive a non-exclusive, non-transferable license to use the final deliverables.
Any third-party assets (e.g., stock images, plugins) may be subject to separate licensing agreements.

8. Website Launch & Maintenance

We will provide an agreed-upon launch process and ensure the website is fully operational.
Ongoing maintenance, updates, and support are available as separate services.

9. Marketing & Advertising Services

We make no guarantees regarding search engine rankings, ad performance, or conversion rates.
Marketing strategies require ongoing optimization and external factors beyond our control may affect results.

10. Confidentiality

Both parties agree to keep all proprietary and sensitive information confidential. We will not share client data or business details without consent.

11. Liability & Warranty

We strive to provide high-quality work but cannot guarantee specific rankings, traffic, or sales increases.
We are not responsible for security breaches, hosting issues, or third-party software failures.

12. Cancellations & Refunds

Either party may terminate the agreement with 7 days’ notice in writing.
Fees for work completed up to the termination date are non-refundable.
We reserve the right to terminate services if the client breaches these terms.
If the client decides to pause the project, an invoice will be issued for all work completed to date.

13. Governing Law

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

14. Changes to Terms & Conditions

We reserve the right to update these terms at any time. Clients will be notified of significant changes.

15. Contact Information

For any questions or concerns, please please contact us.